Welcome
Where to find us
On your arrival at the ward
What to bring with you
Life on the ward
Other information
Specialist services
Facilities for patients
Going home
Day case surgery
Welcome
Welcome to the Gynaecology Wards at Liverpool Women's Hospital.
We hope that the time that you spend with us will be as comfortable
as possible.
We appreciate that nobody likes being admitted into hospital and
its unfamiliar surroundings and hope that the following information
will make you less anxious about your stay with us.
If there are any questions which remain unanswered about any aspect
of your treatment and stay, please ask the staff on your ward or
department.
Where to find us
Prior
to your admission date you will have been given details of which
ward you will be admitted to. The 3 inpatient wards for gynaecology
can be found on the second floor of the hospital and your ward can
be found by following the signs listed below:
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Gynaecology
Ward |
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Gynaecology
Day Ward |
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Rosemary
Ward |
Gynaecology wards
The gynaecology ward consists of 45 beds. These are divided into
6 bedded wards and single rooms. The ward itself has been divided
into 2 dedicated areas:
gynae. Base1,
gynae. Base 2.
Each base has its own teams of nursing staff.
Rosemary Ward
Consists of 35 beds; 21 of which are in-patient beds and 14 of which
are dedicated to day care surgery. There are also 2 en-suite side
rooms.
On your arrival at the ward
On arrival, please report to the ward reception desk where the staff
will check your personal details. In the interests of your personal
safety, you will be asked to wear an identity bracelet during your
stay. Please check that your details are correct.
Your named nurse
When you arrive on the ward, you will be allocated to a named nurse
who will be responsible for your nursing care during your stay.
Other staff will look after you when your named nurse is off duty.
Every ward has a ward manager (a sister) who is responsible for
the running of the ward. Please ask to see the ward manager if you
have any questions or concerns.
Staff identification
All staff wear I.D badges which give their name and occupation.
If their identification is not obvious, please do not hesitate to
ask staff to show you their badge. Nursing staff wear different
styles and colours of uniform depending on their grade or function.
The nursing staff will be happy to explain the different uniforms
to you.
What to bring with you
We suggest you bring the following items to make your time with
us as comfortable and easy as possible:
- A night-dress or pyjamas
- A dressing gown and slippers
- A hairbrush or comb
- Paper tissues
- A towel, flannel, soap, shampoo etc.
- A toothbrush and toothpaste or denture cleaner and container
hairdryer etc.
- Spectacles and hearing aid if you need them - labelled or marked
with your name
- Dentures and pot labelled with your name (a pot can be provided
on request)
- Sanitary protection if you think you will need it.
- some money to buy newspapers and other things from the hospital
shop and trolleys and some change for the telephone
- The name, address and telephone of your next-of-kin or nearest
friend
- Books to read, writing materials and stamps, etc.
- If preferred, some loose, light clothes for day wear
Medicines and tablets
If you are taking any medicines or tablets before you come into
hospital, please bring them with you and give them to the ward staff
when you arrive. Please make sure that you bring enough to last
throughout your stay and that you have enough for when you return
home. These will be returned to you when you leave. If you hold
a special card giving details of current treatment, such as a steroid
or warfarin card, please bring this with you.
Electrical items
Electrical items may be brought with you, however they must be checked
by the hospital electrician before they are used.
You are strongly advised not to bring:
- Large amounts of cash
- Valuables
- Watches
- Bank books
If this is unavoidable, the staff will arrange for safe custody
of your valuables until you are discharged.
The hospital cannot accept responsibility for any property not handed
in for safe keeping.
Life on the ward
You will probably find that your day on the ward begins and finishes
earlier than you are used to at home. You will be encouraged to
rest, as this is an important part of your treatment and recovery.
Each ward has its own sitting room and each bedroom has its own
television and radio headphones for your use.
Catering
A menu is available daily from which you have a choice between hot
meals, salads and sandwiches. Vegetarian, Halal and Kosher meals
and special diets are available on request.
You will also be able to access the Shoppertron service which provides
a 24 hour access to food.
Alcohol and Smoking
The hospital has an alcohol policy which prohibits the consumption
of alcohol, on the premises by patients, staff and visitors.
The hospital has a no smoking policy which requests patients, visitors
and staff NOT to smoke. We recognise that this is a difficult
time for you and therefore, if you need to smoke the staff will
direct you to the designated smoking area.
Telephones
It would be helpful if your family and friends could arrange for
one named person to phone the ward to find out how you are and then
pass on the information to other relatives or friends
Telephones are provided at each bedside. These can receive incoming
calls and you can buy cards which will allow you to make outgoing
calls. These phones can be used between 8a.m and 8p.m. There are
also public phones available for you to use.
Mobile phones
If you bring a mobile phone with you it is very important that it
is switched off as it can interfere with the medical equipment used
within the hospital.
Visiting
Monday - Friday 6.30 - 8p.m
Afternoon visiting during the week is by prior arrangement only
Saturday and Sunday 6.30 - 8p.m
Additional visiting 2 - 4p.m
These visiting times are arranged to enable you to rest.
On the night of your operation, visiting is limited to 2 people
only.
Other information
Modern Matron
Our matron, Shirley Hill visits the wards frequently. If you have
any concerns regarding your care she can be contacted on 702 4159.
Students
You may be asked if you are willing to be seen by a student doctor,
midwife or nurse during your stay with us. All students work under
the direction of an experienced nurse or doctor. It is your choice
whether you wish to see them or not. Whatever your decision, your
treatment and the standard of care you receive will not be affected.
Research
We are constantly reviewing and improving the way we care for our
patients. We do this by undertaking a variety of research projects
and by auditing the things that we do. You may be asked if you would
like to take part in a research project. You will be given a full
explanation and if you agree to take part you will be asked to sign
a consent form. Your treatment and standard of care will not be
affected if you refuse.
Confidentiality
All the information concerning your health is confidential. All
staff who have contact with you and your medical records are obliged
to maintain confidentiality at all times.
Medical certificates
Medical certificates to cover your stay in hospital can be supplied
by ward staff. Please ask a member of staff if you require a medical
certificate.
Spiritual needs
Clergy from all denominations are available to visit you at your
request. The hospital chaplain is available 24 hours a day, if required.
Your own clergyman may also visit you at any time and a representatives
of any faith can always be sent for. Ecumenical services are held
in the multi - faith prayer room which is on the ground floor near
the main reception area.
Security
The hospital has a comprehensive security system in place which
is designed to protect patients, staff, car parks and property.
There are close circuit cameras throughout the building and car
parks.
All staff wear identification badges which are unique to this hospital.
Specialist services for patients
Special Needs Advisor
We have a Special Needs Advisor who provides a support service for
women with any disability, who need to attend a clinic or who require
admission to the hospital. Please ask the nursing staff to contact
Jackie Rotherham, who is our Disability Advisor if you feel that
you would benefit from her advice and support.
Or contact her yourself on tel: 0151 702 4012
or by e-mail: Jackie.Rotherham@lwh-tr.nwest.nhs.uk
Macmillan Nurses
The hospital has two Macmillan Nurses. These are nurses who specialise
in the care of women who are being treated for gynaecological cancers.
They can help to provide patients and their families with emotional
support , advice and information on the treatments offered to you.
They can also give advice on financial matters and special equipment
which may be of use to you.
Click here to link to Oncology
Continence Advisor
A continence advisor is available to provide advice and support
for patients who have bladder and bowel problems. She is based in
the Urodynamics department.
Click here to link to Urodynamics
Physiotherapy
There are physiotherapists available to provide surgical inpatient
treatments aiming to prevent and treat post-operative problems,
especially with the chest and circulation. They encourage and assist
with mobility, provide support and help with post-operative exercises
and provide specialised treatments for specific problems as required.
Pharmacy
A pharmacist visits the ward every day. If you have any queries
about your medication, he/she is available to advise you.
Social Work Service
A team of social workers is based in the hospital with a particular
interest in women's health issues. This service is available to
all patients. The team can offer information, advice and assistance
with practical, emotional or personal problems This may include
help with:
- Welfare rights,
- Benefits entitlement,
- Support on admission or discharge from hospital.
A counselling service is also available to patients and their families.
If you think that you would benefit from advice or support, please
contact the department directly or speak to your named nurse once
you have been admitted.
Facilities for patients
Refreshments
A sandwich bar is available in the main Reception area of the hospital
which offers a wide range of hot snacks. There is also a shop near
the main entrance where you can buy newspapers, magazines, etc.
flowers, cards and gifts. There is also a trolley service to the
wards.
Postal service
Post is delivered to and collected from the wards each day. Please
ask friends and relatives to address mail clearly giving your full
name and the name of your ward. Stamps are available from the shop
and the trolley service
Beautician
There is a beautician available to visit the wards. Please ask the
staff for information regarding the services she is able to offer.
Going Home
Transport
Most patients are discharged in the morning on the day they are
going home. This means beds are available for patients coming into
hospital. If you are being collected by a friend or relative, you
will be able to contact them to
Medicines
If you are prescribed medicines or tablets to continue at home,
we will provide an initial supply. If you need further supplies,
you will be advised to contact your GP. Your prescription details
will be included on the discharge letter sent to your GP.
Outpatient appointments
If you need a follow-up outpatient appointment, this will be arranged
before you leave and a letter of confirmation will be sent on to
you.
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